MyBorderPass: Innovation or Irritation for Malaysian Travellers?
From Long Queues to Quick Scans: MyBorderPass is Here! Kuala Lumpur International Airport (KLIA) had long struggled with congestion at immigration checkpoints, especially during peak travel seasons. In response, the Immigration Department Malaysia introduced MyBorderPass, a mobile app that streamlined the immigration clearance process using a QR code system. This digital transformation aimed to ensure smooth immigration checks, enhance passenger flow, and modernize the country’s entry points without compromising security standards.